Terms of Use

1. Use of the Site

The Site is intended for business-to-business (B2B) purposes, providing information about RANEX Trading's industrial equipment and spare parts trading and procurement services to procurement professionals and industrial operators across the GCC region.

You agree to use the Site only for lawful purposes and in a manner that does not infringe the rights of any third party, transmit unsolicited advertising, attempt to gain unauthorised access to the Site or its systems, introduce malicious software, or violate any applicable local, national, or international law or regulation.

2. Product Information and Inquiries

Product specifications, availability, and pricing information displayed on the Site are provided for general informational purposes only and do not constitute a binding offer or contract. All orders and supply agreements are subject to a separate written purchase order and proforma invoice confirmed by RANEX Trading. We reserve the right to modify product information at any time without notice.

Submission of a procurement inquiry through the Site does not create a binding obligation on either party. A binding agreement is only formed upon issuance and acceptance of a written proforma invoice.

3. Payment Terms

All orders are processed against a proforma invoice issued by RANEX Trading. Payment is required in full in accordance with the terms stated on the applicable proforma invoice prior to dispatch of goods. RANEX Trading reserves the right to withhold shipment until payment has been received and cleared.

Prices are quoted in the currency specified on the proforma invoice and are valid for the period stated therein. RANEX Trading is not bound by any price quoted verbally or informally; only written proforma invoices constitute valid price commitments.

4. Order Cancellations

Cancellation requests are considered on a case-by-case basis. Once a purchase order has been confirmed and a proforma invoice accepted, cancellation may not be possible where goods have already been ordered from a supplier or manufacturer on your behalf. To discuss a cancellation, contact our sales team at sales@ranextrading.com as early as possible. RANEX Trading reserves the right to recover any costs already incurred.

5. Warranty and Returns

RANEX Trading acts as a trading intermediary. Where applicable, the original equipment manufacturer's (OEM) warranty is passed through to the buyer. RANEX Trading makes no independent warranty as to the fitness for purpose, merchantability, or performance of any goods supplied beyond what is expressly provided by the manufacturer.

Returns are not accepted once an order has been confirmed and dispatched, except in cases of incorrect supply attributable to RANEX Trading. Any claim for incorrect supply must be raised in writing within seven (7) days of receipt of goods, with supporting documentation.

6. Limitation of Liability

To the fullest extent permitted by applicable UAE law, the total liability of Ranex Consultancy FZ-LLC arising out of or in connection with any order or supply agreement shall be limited to the invoice value of the specific order giving rise to the claim. RANEX Trading shall not be liable for any indirect, incidental, special, consequential, or punitive damages; loss of profit, revenue, business, or anticipated savings; delays caused by manufacturers, logistics providers, customs authorities, or any other third party outside RANEX Trading's direct control; or any loss or damage arising from reliance on information published on the Site.

Nothing in these Terms limits liability for fraud, wilful misconduct, or any other liability that cannot be excluded under applicable UAE law.

7. Intellectual Property

All content on the Site, including but not limited to text, graphics, logos, images, and software, is the property of Ranex Consultancy FZ-LLC or its content suppliers and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without our prior written consent.

8. Disclaimer of Warranties (Site)

The Site and its content are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. RANEX Trading does not warrant that the Site will be uninterrupted, error-free, or free of viruses or other harmful components.

9. Third-Party Links

The Site may contain links to third-party websites. These links are provided for your convenience only. RANEX Trading has no control over the content of those sites and accepts no responsibility for them or for any loss or damage that may arise from your use of them.

10. Privacy

Your use of the Site is also governed by our Privacy Policy, which is incorporated into these Terms by reference.

11. Governing Law and Jurisdiction

These Terms and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the federal laws of the United Arab Emirates. Any disputes shall be subject to the exclusive jurisdiction of the UAE Federal Courts. The parties agree to attempt to resolve any dispute through good-faith negotiation before initiating formal proceedings.

12. Changes to These Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the Site. Your continued use of the Site following the posting of revised Terms constitutes your acceptance of the changes. We recommend reviewing these Terms periodically.

13. Contact Us

If you have any questions about these Terms, please contact us.